Rentomojo Data Breach | Understanding the Security Incident, Its Impact, and How Users Can Stay Safe

Key takeaways

• Rentomojo told customers that a database was accessed and personal data may be exposed.
• Change passwords, watch for phishing calls and messages, and enable multi-factor authentication.
• Report suspected fraud quickly through the bank and the national cyber crime portal.

Introduction

Cybersecurity threats are increasing fast, affecting businesses and individuals alike. One of the latest victims of a security breach is Rentomojo, a startup that provides furniture and appliance rentals. The company recently disclosed that hackers gained unauthorised access to one of its databases, potentially compromising personally identifiable information (PII) of its users. However, financial data such as credit/debit card details and UPI credentials remain safe as the company does not store them.

This blog will analyze the Rentomojo security breach, its impact, the company’s response, and what users can do to protect themselves.

Overview of the Rentomojo Security Breach

Rentomojo's founder, Geetansh Bamania, officially informed customers via email about a cyberattack that led to unauthorized access to one of the company's databases. While no financial information was compromised, some personal data of customers may have been accessed.

What Are the Key Points About the Breach?

1. Hackers gained unauthorized access to Rentomojo’s database.

2. Personally Identifiable Information (PII) may have been exposed, but no financial data was leaked.

3. The company has launched an internal investigation with the help of cybersecurity and legal experts.

4. The exact scale and nature of the compromised data have not been disclosed.

5. Rentomojo is cooperating with law enforcement authorities to track down the attackers.

What Personal Information Might Be at Risk?

Although Rentomojo has assured users that financial data is safe, personally identifiable information (PII) could have been compromised. This may include:

• Full name

• Email address

• Phone number

• Home address

• Rental history

Hackers can use such information for phishing attacks, identity theft, and targeted scams.

What Was Rentomojo's Response to the Data Breach?

To minimize the impact of this security incident, Rentomojo has taken the following steps:

1. Internal Investigation

The company is working with cybersecurity professionals to analyze how the breach occurred and prevent future attacks.

2. Engaging Legal Experts

Legal teams are ensuring compliance with data protection laws and helping Rentomojo respond effectively.

3. Reporting to Authorities

Rentomojo has reported the cyberattack to law enforcement and is cooperating with ongoing investigations.

4. Advising Customers on Security Measures

Although Rentomojo has not disclosed full details of the breach, it has urged users to stay vigilant against phishing scams and monitor their accounts for suspicious activity.

Comparing Rentomojo's Breach with Other Major Cyberattacks in India

Rentomojo joins a growing list of Indian companies that have faced major cyberattacks in recent years.

1. Mobikwik Data Breach (2021)

• Considered one of the largest cyberattacks in Indian history.

• Personal data of 110 million users was leaked, including phone numbers, emails, and KYC details.

• The breach led to Reserve Bank of India (RBI) intervention.

2. BigBasket Data Breach (2020)

• Over 20 million users had their personal data leaked on the dark web.

• The stolen data included names, email addresses, phone numbers, and home addresses.

3. JusPay Data Breach (2020)

• Hackers stole data from 100 million users, including masked credit/debit card numbers.

• The breach impacted multiple fintech platforms that used JusPay’s payment gateway.

4. Unacademy Data Breach (2020)

• Data from 22 million users was leaked on hacking forums.

• Included usernames, hashed passwords, and email addresses.

These cases show the growing threat to digital security and why businesses handling customer data need strong cybersecurity measures.

How Users Can Protect Themselves After a Data Breach

If you are a Rentomojo user, follow these steps to protect yourself:

1. Change Your Passwords

Although Rentomojo has not confirmed if passwords were exposed, it’s best to change your password immediately and use a strong, unique password.

2. Be Cautious of Phishing Emails

Hackers might use your email or phone number to send phishing emails or scam messages. Do not click on suspicious links.

3. Monitor Your Bank Statements

Even though financial data was not compromised, stay alert for any unauthorized transactions linked to your Rentomojo account.

4. Enable Two-Factor Authentication (2FA)

If Rentomojo offers 2FA, enable it to add an extra layer of security to your account.

5. Use a Dark Web Monitoring Service

Check if your data has been leaked using tools like Have I Been Pwned or other dark web monitoring services.

6. Stay Updated on Rentomojo’s Investigation

Follow Rentomojo’s official announcements to get real-time updates on the breach.

Lessons for Businesses: How to Prevent Data Breaches

Companies handling sensitive user data should adopt strong cybersecurity practices to avoid breaches like this.

1. Encrypt All Sensitive Data

Storing unencrypted personal data increases the risk of exposure during a breach.

2. Implement Strong Access Controls

Restrict database access to authorized personnel only and use multi-factor authentication (MFA).

3. Regular Security Audits

Conduct frequent security audits to find and fix vulnerabilities before hackers exploit them.

4. Monitor and Detect Unusual Activity

Use Intrusion Detection Systems (IDS) to monitor and block suspicious access attempts.

5. Employee Security Awareness Training

Most cyberattacks start with human error. Regular cybersecurity training can help employees avoid phishing and social engineering attacks.

Conclusion

The Rentomojo data breach is a reminder that no company is completely immune to cyber threats. Although financial information was not compromised, the exposure of personally identifiable information (PII) could lead to phishing attacks and identity theft.

Rentomojo is actively working with cybersecurity experts and law enforcement to investigate the attack, but users must take precautions to protect themselves.

Cyberattacks are becoming more frequent and severe, so businesses and individuals should prioritise cybersecurity. With strong security measures, both companies and users can reduce the risks associated with data breaches.

Related reading

• Louis Vuitton UK Customer Data Breach 2025 Explained | What Was Leaked, Who Is Affected, and How to Protect Yourself
• DeepSeek Database Breach | How an Open Port Could Have Compromised Millions
• Krispy Kreme Data Breach 2025 | What Data Was Stolen and How to Protect Yourself

Reference

For the authoritative details, see CERT-In (India).